These Terms & Conditions apply to all cleaning services provided by Two Six Cleaning Ltd. By booking our services, you agree to the terms set out below.
All quotations are provided based on information supplied by the customer. If property size, condition or requirements differ significantly from those originally described, we reserve the right to revise the quotation before work begins.
Bookings are confirmed once agreed between the customer and Two Six Cleaning Ltd. We reserve the right to refuse or cancel bookings where circumstances make it unsafe or impractical to carry out the service.
We request a minimum of 24 hours' notice for cancellations or rescheduling. Late cancellations may be subject to a cancellation fee where reasonable costs have already been incurred.
Payment is due according to the agreed quotation or invoice terms. Failure to pay within the agreed period may result in additional charges and suspension of future services.
If you are dissatisfied with any aspect of the service, you should notify us within 24 hours of completion. We will review the issue and, where appropriate, take reasonable steps to resolve it.
Any damage believed to have been caused during cleaning must be reported promptly. We are not responsible for pre-existing damage, wear and tear, defective fixtures or items not suitable for normal cleaning procedures.
Our liability shall be limited to the value of the cleaning service provided, except where prohibited by law.
We reserve the right to refuse work where conditions present a risk to the health or safety of our staff or customers.
Any personal information collected during enquiries or bookings will be handled in accordance with our Privacy Policy.
Two Six Cleaning Ltd
Email: info@twosixcleaning.co.uk
Phone: 07903 297124